Posting Details

Posting Details

Reference Number 07-28195
School Name Wharton School
Org Wharton Customer Analytics Initiative
Posted to the Web 03/08/2018
Posted Job/Salary Grade 028
Employment Type Exempt
Hours N/A
Position Type Full Time
Position Schedule 9-5
Months 12
Position Length Contingent Upon Funding
Position End Date
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

The World’s First Business School

In 1881, American entrepreneur and industrialist Joseph Wharton established the world’s first collegiate school of business at the University of Pennsylvania.

Wharton’s pioneering vision was to produce graduates who would become ‘pillars of the state, whether in private or in public life.’ The Wharton School maintains a long tradition of educating visionary business leaders in academia, business, government, and not-for-profit organizations.

Today, Wharton has expanded the scope of this vision to become the most comprehensive source of business knowledge in the world – with over 225 faculty members, 95,000 alumni, 5,000 students across 10 academic departments, 20 research centers, and more than 9,000 executive education participants annually.


Reporting to the Executive Director, the Director of Operations will be responsible for strategically building, executing and maintaining our student/alumni programs, non-data corporate partnerships, creating a strategy and overseeing implementation of communication and marketing materials for the center as well as being financially responsible for the center. As the center builds itself out as a presence in customer analytics for industry, students and other organizations, this role would be the hub of the creation of new programs for students and alumni as well as the source for proposed strategies in marketing and communications for the center. The role will also be the hub of operations and finances for the initiative. Specifically, this role works with alumni at every level in organizations to engage them with the center and with current students. The Director of Operations will work to identify companies that the center can engage through creation of content, student activities, thought leadership and recruiting of Wharton students. The Director will work with the WCAI Research arm to source trainings for Wharton students in analytics as well as find new ways to create cross collaboration in analytics with other Wharton and Penn academic departments and centers. The role will also be responsible for the initiative’s finances, HR functions and day-to-day activities.

This position has a dual reporting relationship and reports directly both to the Department’s Executive Director and the Vice Dean of Finance and Administration.


A Bachelor’s Degree and 5 years to 7 years of experience or equivalent combination of education and experience is required. Ability to multi-task is essential as well as the ability to interface with people of all levels and types of organizations effectively. Needs to have the ability to envision new programs and strategies in for the center as well as oversee communications materials and see them through to full and successful implementation for the initiative. Able and willing to be responsible and accountable for a wide breadth of different types of tasks concurrently. Some work in the evenings and/or weekends and some travel may be required.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
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Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Jobs@Penn
    • Contacted by a Penn Recruiter
    • Referred by a Penn Employee
    • Referred by a friend or family member
    • Higher Education Recruitment Consortium (HERC)
    • Inside Higher Ed
    • Other Internet Advertisement
    • Linkedin
    • Twitter
    • Other Social Media Site
    • Professional Affiliation/Trade Website
    • Diversity Association/Publication Website
    • Heard about it at a conference or career fair
    • Apple One
    • Recruitment and/or staffing agency
  2. * What is your highest level of education completed?
    • Less than high school education
    • High School Diploma or GED
    • Vocational or Technical School
    • Associate's Degree or Two Year College
    • Bachelor's Degree
    • Master's Degree
    • PHD/MD/JD or equivalent doctoral degree
  3. * How many years of experience do you have related to this position?
    • 0 to 1 Year
    • 1 to 2 Years
    • 2 to 3 Years
    • 3 to 5 Years
    • 5 to 7 Years
    • 7 to 10 Years
    • Over 10 Years

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents