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ASSISTANT DIRECTOR OF DATA ANALYTICS

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Posting Details

Posting Details

Reference Number 90-27781
Posted Job Title ASSISTANT DIRECTOR OF DATA ANALYTICS
School Name Development and Alumni Relations
Org School and Center - Annual Giving
Posted to the Web 01/18/2018
Posted Job/Salary Grade 026
Employment Type Exempt
Hours N/A
Position Type Full Time
Position Schedule 9am-5pm
Months 12
Position Length Ongoing
Position End Date
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

The Development and Alumni Relations organization at the University of Pennsylvania is one of the premier development organizations in the world.

Penn’s Development and Alumni Relations (DAR) team members benefit from an exceptional work environment where professional excellence and individual pride in achievement are grounded in a strong institutional commitment to integrity and collegiality as we strive for collective success. For talented and innovative individuals, a career at the University of Pennsylvania offers the chance to be part of an exceptionally exciting environment at the nation’s first university.

We seek talented individuals who will constitute a community that draws on the strength that comes with a substantive institutional commitment to diversity. Diversity is prized at Penn as a central component of our mission and helps create an educational and working environment that best supports the University’s commitment to excellence in teaching, research, and scholarship.

Penn’s commitment to achieving eminence through diversity is ultimately a commitment to creating a more vibrant university so that our employees will be both stimulated and empowered to shape a better world. http://darrecruiting.upenn.edu/why-choose-penn/about-dar

Duties

Reporting to the Senior Director of Development, the Assistant Director will have the responsibility to support University-wide annual giving initiatives in collaboration and in coordination with School and Center Annual Giving Staff. The Assistant Director will be responsible for data analytics supporting the calling programs, direct response activities and leveraging other initiatives that would benefit university-wide annual giving.

This position will partner with the other members of the Development and Alumni Relations (DAR) team to foster stronger and growing relationships between the university and our constituents through the use of information. The Assistant Director for Data Analytics will use statistical analysis and data modeling tools and techniques to proactively look for opportunities to innovate and positively impact philanthropic and engagement activities.
* Leverage analytics to support the goals of school and center annual giving programs – ranging from strategy development to the application of predictive models and metrics to increase fundraising, participation, and engagement.
* Assist in coordinating the on-campus calling program in collaboration with the Ruffalo Noel Levitz partnership to leverage all possible benefits for the University of Pennsylvania. Through coordination with various user groups, determine and execute production schedules for reporting, information updating, and routine maintenance/backup of data.
* Work with school and center annual giving staff to understand their information and business needs and develop innovative and effective data analysis solutions.
* In collaboration with the Senior Director, develop and coordinate initiatives for the graduate school and center annual giving programs in support of their goals. This includes activities such as running pledge cards, coordinating mailing production and running response reports, evaluating activities and making recommendations to improve performance.
* Segment, run data for, and manage delivery process for mass emails in collaboration with the Assistant Director of Creative Communications and other digital outreach for graduate school and center annual giving efforts.
* Use database query, export, and reporting tools to extract, manipulate, analyze, visualize and report data, trends and patterns. Use data and analytics to assess existing programs and segments and make recommendations for improvement.
* Create visually appealing and easy-to-read reports that drive strategy within the division and inform leadership and partners of results.
* In collaboration with the Senior Director, meet with the graduate school/center representatives on a regular basis to maintain continuity of central services that are available to the unit-based annual giving programs. Assist in determining strategies for coverage of responsibilities during annual giving program vacancies
* Work closely with the ATLAS (PeopleSoft Contributor Relations), Reports, Records and Gifts Accounting and Administration staff to ensure the accuracy in the data transmitted to Ruffalo Noel Levitz and back to the University of Pennsylvania. Coordinate with Atlas Reports on data analysis innovations and needs.
* Assign work to administrative assistants, student and temporary workers who support School & Center Annual Giving Support.
* Where needed, in collaboration with Assistant Director of Creative Communications develop or support the review of unit-based solicitation materials.
* Assist in the orientation of new unit-based annual giving staff to the University of Pennsylvania introducing them to the core team supporting annual giving programs (Gifts Offices, RECORDs and Reports).
* Work with the Senior Director to develop a multi-year plan that outlines priority areas for investment in order to maximize the results of the unit-based annual giving initiatives.

Qualifications

Bachelor’s Degree and 1-3 years’ experience in fundraising, marketing, public relations or related field required; experience in higher education and specifically the University of Pennsylvania preferred. Knowledge of annual giving principles and techniques preferred, particularly direct mail and telemarketing vehicles. Must be detail oriented, highly motivated and able to multi-task with changing priorities and meet task deadlines. Must possess the ability to work effectively and positively in a team environment, with a mix of colleagues and members of the broader Penn community. Must have excellent organizational skills and be able to handle multiple priorities with ease in a fast-paced environment. Flexibility as tasks and priorities may change based on weekly and monthly tracking meetings as well as last minute requests. Ability to quickly provide progress reports in order to contribute to data driven decision making. Enthusiasm to take the lead on new projects and initiatives; some that may fall outside the scope of the job description.

Proficiency and demonstrated expert usage of Microsoft Office Suite including: MS WORD, EXCEL, Access; additional experience using electronic communications tools such as iModules or comparable email client, content management systems for website management, electronic publication tools and data visualization tools such as Qlikview or Tableau. We are looking for a self-described technology guru with the ability to learn quickly and then implement learnings to increase efficiency and effectiveness.

Must be willing to work some evenings and weekends to staff university and departmental events. Occasional travel required. Valid driver’s license required.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Quick Link http://jobs.hr.upenn.edu/postings/33915

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Jobs@Penn
    • Contacted by a Penn Recruiter
    • Referred by a Penn Employee
    • Referred by a friend or family member
    • Higher Education Recruitment Consortium (HERC)
    • Inside Higher Ed
    • Indeed.com
    • Other Internet Advertisement
    • Linkedin
    • Twitter
    • Other Social Media Site
    • Professional Affiliation/Trade Website
    • Diversity Association/Publication Website
    • Heard about it at a conference or career fair
    • Apple One
    • Recruitment and/or staffing agency
  2. * What is your highest level of education completed?
    • Less than high school education
    • High School Diploma or GED
    • Vocational or Technical School
    • Associate's Degree or Two Year College
    • Bachelor's Degree
    • Master's Degree
    • PHD/MD/JD or equivalent doctoral degree
  3. * How many years of experience do you have related to this position?
    • 0 to 1 Year
    • 1 to 2 Years
    • 2 to 3 Years
    • 3 to 5 Years
    • 5 to 7 Years
    • 7 to 10 Years
    • Over 10 Years
  4. * Do you have 1 - 3 years of experience in fundraising, marketing, public relations or related field?
    • Yes
    • No
  5. * Do you have knowledge of annual giving principles and techniques?
    • YES
    • NO
  6. * Are you able to work some evenings/weekends and occasional travel?
    • YES
    • NO
  7. * Are you proficient in using the Microsoft Office Suite including: MS WORD, EXCEL, Access?
    • Yes
    • No
  8. * Are you familiar with iModules or Qlikview or Tableau?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents