Posting Details

Posting Details

Reference Number 51-27614
School Name School of Dental Medicine
Org Preventive and Restorative Sciences
Posted to the Web 01/03/2018
Posted Job/Salary Grade 028
Employment Type Exempt
Hours N/A
Position Type Full Time
Position Schedule Mon-Fri
Months 12
Position Length Ongoing
Position End Date
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

Established in 1878, Penn Dental Medicine is among the oldest university-affiliated dental schools in the nation. Penn Dental Medicine (PDM) is on a mission to provide the highest quality clinical and research environment for students while shaping the future of care. Join Penn Dental Medicine to live that mission every day by supporting the research and clinical needs of our patients, students, faculty, staff, and community. With PDM, not only can you maximize your career potential at an Ivy League Institution, but you can make a real difference in the lives of our patients and students.


Direct report to the Director of Comprehensive Care Clinics in the Department of Preventive and Restorative Sciences, Division of Restorative Dentistry. The Comprehensive Care Dental Clinics Manager is responsible for coordinating and maintaining the general administration and operation of the comprehensive care clinics on a daily basis. This includes departmental budget preparation and management as well as supervision of various staff, Patient Care Services Supervisor, Clinic Support Supervisor, and Administrative Assistant. It also includes staff performance evaluations as well as staffing level and hiring/firing determinations. The Practice Administrator directs the supply/material inventory process for the Department, places various purchase orders for the clinical and preclinical courses, and works with department course directors to develop supply/material inventory and kit lists for these courses. The Practice Administrator is involved in strategic planning to increase efficiency and financial stability of clinics and leads/direct projects as assigned to meet goals and objectives of PDM.


BA/BS; business or accounting major preferred, minimum 5-7 years in a dental practice setting; including managerial experience, or an equivalent combination of education and experience; demonstrated proficiency in accounting/budgeting; demonstrated excellent supervisory skills; demonstrated expertise in insurance claims processing, dental insurance claims expertise strongly preferred; demonstrated excellent customer service skills and demonstrated proficiency with MS software.

Required Skills & Abilities:
* Demonstrate a sincere passion for working with a diverse audience of stakeholders including front-line employees, students, faculty, staff and customers in the Philadelphia community. Demonstrated success in a leadership role which including exceeding financial and operational goals.
* Proven track record in performance management and effective leadership
* Proven career progression with positions of increased responsibility.
* Sound decision-making skills, drive and desire to succeed.
* Demonstrated computer skills, and proficiency with MS Office Suite Programs.
* Knowledge of government and reimbursement regulations and requirements.
* Demonstrated supervisory and team building skills.
* Exceptional organizational and planning skills, along with the ability to manage projects and prioritize work flows.
* Strong analytical skills, along with the ability to work with large data sets.
* Excellent customer service and interpersonal skills, along with the ability to interact with a diverse population of faculty, students, staff and patients.
* Excellent written and verbal communication and training skills.
* Demonstrated ability to be task and detail-oriented.
* Strong problem solving and decision making skills.
* Demonstrated ability to handle stressful situations with diplomacy.
* Demonstrated ability to handle confidential information.
* Ability to use standard clinical and office equipment.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Quick Link

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Jobs@Penn
    • Contacted by a Penn Recruiter
    • Referred by a Penn Employee
    • Referred by a friend or family member
    • Higher Education Recruitment Consortium (HERC)
    • Inside Higher Ed
    • Other Internet Advertisement
    • Linkedin
    • Twitter
    • Other Social Media Site
    • Professional Affiliation/Trade Website
    • Diversity Association/Publication Website
    • Heard about it at a conference or career fair
    • Apple One
    • Recruitment and/or staffing agency
  2. * What is your highest level of education completed?
    • Less than high school education
    • High School Diploma or GED
    • Vocational or Technical School
    • Associate's Degree or Two Year College
    • Bachelor's Degree
    • Master's Degree
    • PHD/MD/JD or equivalent doctoral degree
  3. * How many years of experience do you have related to this position?
    • 0 to 1 Year
    • 1 to 2 Years
    • 2 to 3 Years
    • 3 to 5 Years
    • 5 to 7 Years
    • 7 to 10 Years
    • Over 10 Years
  4. * Do you posses a Business or Accounting degree?
    • Yes
    • No
  5. * Do you have demonstrated expertise in insurance claims processing, dental insurance claims expertise?
    • Yes
    • No
  6. * Do you have demonstrated proficiency in accounting/budgeting?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter