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Posting Details

Posting Details

Reference Number 07-27083
School Name Wharton School
Org MBA Career Management
Posted to the Web 10/13/2017
Posted Job/Salary Grade 025
Employment Type Non-Exempt
Hours 40.00
Position Type Full Time
Position Schedule 8:30-5:30
Months 12
Position Length Ongoing
Position End Date
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

The World’s First Business School

In 1881, American entrepreneur and industrialist Joseph Wharton established the world’s first collegiate school of business at the University of Pennsylvania.

Wharton’s pioneering vision was to produce graduates who would become ‘pillars of the state, whether in private or in public life.’ The Wharton School maintains a long tradition of educating visionary business leaders in academia, business, government, and not-for-profit organizations.

Today, Wharton has expanded the scope of this vision to become the most comprehensive source of business knowledge in the world – with over 225 faculty members, 95,000 alumni, 5,000 students across 10 academic departments, 20 research centers, and more than 9,000 executive education participants annually.


Under the direction of the Sr. Associate Director, Head of Administration, the Operations Coordinator is responsible for managing all aspects of the reception desk including greeting all visitors to the MBACM office, mainly students, recruiters and alumni. The Operations Coordinator is responsible for maintaining knowledge base and be able to respond to all inquiries in person, on the phone, or via the office general email box relating to IT systems, programs, services and initiatives across the department. This position contributes to the overall flow of office by providing superior customer service and operational support.

The Operations Coordinator manages the calendar and requests for the MBACM conference rooms and the Video Conference and Telephone Conference Request processes (refer to the responsibilities/duties section for complete details). In addition, the Operations Coordinator provides support to Student Advising and Student Engagement related initiatives such as ownership of the MBACareer email inbox as well as the coverage schedule; management of student appointment scheduler including oversight of the daily schedule; creation, upkeep, and daily distribution of student folders (800+). The Operations Coordinator also provides support to the Employer Services team by approving employer registrations in the online recruiting system, assisting in the management of employer database integrity, attending recruiting events, and support to other employer related initiatives/projects as assigned.

Lastly, the Operations Coordinator assists in the hiring (interview and selection process), on-going training, distribution of assignments, and supervision of the Administrative Coordinator.


A high school diploma and 5 years to 7 years of experience or equivalent combination of education and experience is required. Bachelor’s degree preferred.
* Knowledge of University procedures / policies preferred, knowledge of recruiting process a plus
* Experience with Microsoft Office required; familiarity with internet required
* Excellent interpersonal, organizational and communication skills essential
* Fast learner with the ability to interpret and explain procedures
* Demonstrated ability to manage many duties at one time
* Must be customer service oriented and flexible
* Ability to exercise judgment, initiative, discretion and independence in dealing with client base
* Ability to work under limited supervision

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
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Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Jobs@Penn
    • Contacted by a Penn Recruiter
    • Referred by a Penn Employee
    • Referred by a friend or family member
    • Higher Education Recruitment Consortium (HERC)
    • Inside Higher Ed
    • Other Internet Advertisement
    • Linkedin
    • Twitter
    • Other Social Media Site
    • Professional Affiliation/Trade Website
    • Diversity Association/Publication Website
    • Heard about it at a conference or career fair
    • Apple One
    • Recruitment and/or staffing agency
  2. * What is your highest level of education completed?
    • Less than high school education
    • High School Diploma or GED
    • Vocational or Technical School
    • Associate's Degree or Two Year College
    • Bachelor's Degree
    • Master's Degree
    • PHD/MD/JD or equivalent doctoral degree
  3. * How many years of experience do you have related to this position?
    • 0 to 1 Year
    • 1 to 2 Years
    • 2 to 3 Years
    • 3 to 5 Years
    • 5 to 7 Years
    • 7 to 10 Years
    • Over 10 Years

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter