Posting Details

Posting Details

Reference Number 91-26968
School Name Information Systems and Computing
Org ISC-Tech Services-Network Operations
Posted to the Web 10/06/2017
Posted Job/Salary Grade D
Employment Type Exempt
Hours N/A
Position Type Full Time
Position Schedule 9-5
Months 12
Position Length End Date Established
Position End Date 11/30/2019
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

Information Systems & Computing (ISC) is the University of Pennsylvania’s central IT organization, providing infrastructure and services upon which Penn’s numerous Schools and Centers build their unique tools and capabilities. ISC’s 270-plus employees work closely with the University’s IT organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy to work with, and to serve as a trusted advisor to Penn’s IT community, faculty, staff and students in support of an environment of discovery and progress. ISC’s focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions advances the mission of the University, as well as that of each individual School and Center. At Penn, technological freedom and departmental autonomy represent dearly held core values. ISC supports those ideas by providing foundational services and cogent counsel, empowering individuals and departments to employ their distinct strengths in support of their goals. Over the course of nearly three decades, ISC has helped constituents connect and thrive in an ever-changing technology environment. This rich base of experience allows us to respond to client, marketplace and economic needs in order to improve and optimize delivery, ensure the satisfaction of those who depend on our services, and consistently deliver lasting value to the broader University community.


Reporting to the Sr. IT Manager within ISC’s Technology Services group, this two-year term position will provide critical support as primary systems administrator for Linux-based services in support of customer-facing VoIP projects, WWW, core administrative systems, and critical network infrastructure services, including hardware and OS installation, configuration, documentation, maintenance and disaster recovery. Design, install, configure and maintain software and storage for open-source and in-house applications running on Linux-based systems for customer facing and internal campus services; provide oversight and validation of work performed by vendor technical teams; conceive and implement virtualization projects on VMware, Amazon Web Services for development, production, disaster recovery needs; coordinate systems and services monitoring and maintenance; maintain existing systems, tracking service and repair history; test new computer hardware and operating system technologies and areas, writing reports on findings; communicate regularly on status, progress to supervisors and project teams; maintain regular contact with key vendors via technical support channels.


Bachelor’s degree and a minimum of three years of related experience, including production server administration experience with new system builds and ongoing systems maintenance and Linux server administration (preferably large scale), or an equivalent combination of education and experience. Experience with configuration management technologies; strong organization and verbal & written communication skills; demonstrated ability to handle technical projects; basic Apache and MySQL administration a plus; experience with DNS, DHCP configuration and management on Linux a plus; experience with Puppet or other automation tools highly desirable; experience with commercial or Open Source Voice over IP solutions and with storage area networks (EMC, Cisco Fabric Manager, Dell Compellent) a plus.
This is a two-year term position.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Quick Link

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Jobs@Penn
    • Contacted by a Penn Recruiter
    • Referred by a Penn Employee
    • Referred by a friend or family member
    • Higher Education Recruitment Consortium (HERC)
    • Inside Higher Ed
    • Other Internet Advertisement
    • Linkedin
    • Twitter
    • Other Social Media Site
    • Professional Affiliation/Trade Website
    • Diversity Association/Publication Website
    • Heard about it at a conference or career fair
    • Apple One
    • Recruitment and/or staffing agency
  2. * What is your highest level of education completed?
    • Less than high school education
    • High School Diploma or GED
    • Vocational or Technical School
    • Associate's Degree or Two Year College
    • Bachelor's Degree
    • Master's Degree
    • PHD/MD/JD or equivalent doctoral degree
  3. * How many years of experience do you have related to this position?
    • 0 to 1 Year
    • 1 to 2 Years
    • 2 to 3 Years
    • 3 to 5 Years
    • 5 to 7 Years
    • 7 to 10 Years
    • Over 10 Years
  4. * Do you have production server administration experience with new system builds and ongoing systems maintenance and Linux server administration (preferably large scale)?
    • Yes
    • No
  5. * Do you have experience with configuration management technologies?
    • Yes
    • No
  6. * Do you possess basic Apache, MySQL administration and experience with DNS, DHCP configuration and management on Linux?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter