Posting Details

Posting Details

Reference Number 90-26986
School Name Development and Alumni Relations
Org Alumni Relations
Posted to the Web 10/04/2017
Posted Job/Salary Grade 027
Employment Type Exempt
Hours N/A
Position Type Full Time
Position Schedule N/A
Months 12
Position Length Ongoing
Position End Date
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

The Development and Alumni Relations organization at the University of Pennsylvania is one of the premier development organizations in the world.

Penn’s Development and Alumni Relations (DAR) team members benefit from an exceptional work environment where professional excellence and individual pride in achievement are grounded in a strong institutional commitment to integrity and collegiality as we strive for collective success. For talented and innovative individuals, a career at the University of Pennsylvania offers the chance to be part of an exceptionally exciting environment at the nation’s first university.

We seek talented individuals who will constitute a community that draws on the strength that comes with a substantive institutional commitment to diversity. Diversity is prized at Penn as a central component of our mission and helps create an educational and working environment that best supports the University’s commitment to excellence in teaching, research, and scholarship.

Penn’s commitment to achieving eminence through diversity is ultimately a commitment to creating a more vibrant university so that our employees will be both stimulated and empowered to shape a better world.


The University of Pennsylvania Alumni Relations department is a customer/client focused service-oriented department whose mission is to engage all Penn alumni in a mutually beneficial, lifelong connection to each other, their school, and the University, and encourage alumni support and guidance to advance Penn’s eminence for future generations. Many of the department’s activities and programs are carried out through a network of volunteers as well as through collaboration with other University departments.

Within Alumni Relations, there are several teams to ensure a lifelong connection to Penn. The Alumni Regional Clubs team deals with over 120 alumni clubs located around the world. These clubs are independently managed by alumni volunteers.

The Associate Director plays a significant role, in tandem with all programs in Alumni Relations. As a multicultural organization, Penn values human differences as an asset, sustains a culture that reflects the interests, contributions and values of members of diverse groups; and delivers educational programming to meet the needs of diverse audiences.


Alumni Club Management
* Manage a portfolio of domestic and international alumni clubs including major markets. Provide strategic direction with club leaders to identify goals, plan events, and offer a variety of opportunities to engage all alumni in the region.
* Identify, recruit, train and support volunteers.
* Provide direction on governance issues including board management, succession planning and elections.
* Provide guidance and support for university programming in assigned major markets.
* Coordinate faculty and university speakers and help identify innovative programs that appeal to all alumni in the region. Develop university-sponsored programming for specific regions.
* Provide university updates and information as well as alumni lists, registration tools, website support
* Guide clubs through the Regional Clubs Action Plan to set goals and meet minimum standards.
* Data management – Ensure current and updated information for alumni volunteers is current in main alumni database (contact reports); attendance lists tracked; Penn calendars updated; websites and listservs current; volunteers correctly coded. Also, analyze level of club involvement compared with overall number of alumni living in region.

Project Management
* Leadership Development – develop strategy to enhance volunteer leadership training, set timeline and direction for in-person and virtual programs and create training materials.
* Communications and Marketing – develop materials for the Regional Clubs team and establish protocol for ongoing communications: i.e. newsletters for major markets, annual report, etc.
* iModules – establish event registration and data management process for all clubs

* Staff Alumni Relations events as needed such as Homecoming and Alumni Weekend.


BA/BS Degree required. A graduate of the University of Pennsylvania, or someone who has significant knowledge of the University and its alumni programs is strongly preferred.
3-5 years of experience in alumni relations, public relations, marketing and/or similar activities. Experience working with volunteer organizations preferred. Event planning and management skills necessary. Strong communication skills, both oral and written, and strong customer-service orientation.
Time management and ability to multi-task strongly preferred.

Customer-oriented. Able to balance multiple projects simultaneously, giving attention to priorities and details. Interpersonal and motivational skills important. Writing and technical skills a must. Knowledge of databases and excel, web and email communications preferred. Demonstrated public speaking ability helpful. Must be able to travel and work evenings and weekends as needed. Driver’s license and passport are required.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Quick Link

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Jobs@Penn
    • Contacted by a Penn Recruiter
    • Referred by a Penn Employee
    • Referred by a friend or family member
    • Higher Education Recruitment Consortium (HERC)
    • Inside Higher Ed
    • Other Internet Advertisement
    • Linkedin
    • Twitter
    • Other Social Media Site
    • Professional Affiliation/Trade Website
    • Diversity Association/Publication Website
    • Heard about it at a conference or career fair
    • Apple One
    • Recruitment and/or staffing agency
  2. * What is your highest level of education completed?
    • Less than high school education
    • High School Diploma or GED
    • Vocational or Technical School
    • Associate's Degree or Two Year College
    • Bachelor's Degree
    • Master's Degree
    • PHD/MD/JD or equivalent doctoral degree
  3. * How many years of experience do you have related to this position?
    • 0 to 1 Year
    • 1 to 2 Years
    • 2 to 3 Years
    • 3 to 5 Years
    • 5 to 7 Years
    • 7 to 10 Years
    • Over 10 Years
  4. * Please rate your level of proficiency using Excel.
    • Basic
    • Intermediate
    • Advanced
  5. * Are you available to work evenings and weekends as necessary?
    • Yes
    • No
  6. * Do you have experience working with volunteer organizations?
    • Yes
    • No
  7. * Are you willing to travel?
    • Yes
    • No
  8. * Do you have 3-5 years experience in alumni relations, public relations, marketing and/or similar activities?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents