Posting Details

Posting Details

Reference Number 91-26255
School Name Information Systems and Computing
Org ISC-Shared Services-Project Management Office
Posted to the Web 07/08/2017
Posted Job/Salary Grade E
Employment Type Exempt
Hours 35.00
Position Type Full Time
Position Schedule 9-5
Months 12
Position Length Ongoing
Position End Date
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

Information Systems & Computing (ISC) is the University of Pennsylvania’s central IT organization, providing infrastructure and services upon which Penn’s numerous Schools and Centers build their unique tools and capabilities. ISC’s 270-plus employees work closely with the University’s IT organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy to work with, and to serve as a trusted advisor to Penn’s IT community, faculty, staff and students in support of an environment of discovery and progress. ISC’s focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions advances the mission of the University, as well as that of each individual School and Center. At Penn, technological freedom and departmental autonomy represent dearly held core values. ISC supports those ideas by providing foundational services and cogent counsel, empowering individuals and departments to employ their distinct strengths in support of their goals. Over the course of nearly three decades, ISC has helped constituents connect and thrive in an ever-changing technology environment. This rich base of experience allows us to respond to client, marketplace and economic needs in order to improve and optimize delivery, ensure the satisfaction of those who depend on our services, and consistently deliver lasting value to the broader University community.


As a member of Penn’s Information Systems and Computing’s Project Management Office (PMO), lead large, strategic cross-campus projects, including a multi-year, multi-million dollar initiative to create the Next Generation of Student Systems for the Penn Campus. Interact at the executive level, successfully addressing stakeholders of all perspectives while minding tactical components of major projects, including managing schedules, scope and budgets. Proactively monitor and control all aspects of the project to support status reporting to various constituent groups, including project financial reports, schedule status, risks, issues, dependencies, team cohesiveness and performance, client satisfaction, barriers to success and overall project health. Recommend and lead corrective action based on qualitative and quantitative information to address project escalations and drive to satisfactory resolutions. Develop communication channels to facilitate project planning, execution and the adoption of change necessary to successfully achieve operational goals. Work collaboratively within the Project Management Organization to improve delivery and outcomes for all projects. Manage, track, and advise on key performance indicators and metrics that define the overall project health and financial position on a week by week and month by month basis, elevating awareness of significant risks to ensure appropriate focus on issue resolution. Contribute to the development of an enterprise PMO.


Bachelor’s degree in Computer Science, Project Management, Business or related field and a minimum of four years of project management/leadership experience or an equivalent combination of education and experience. A proven track record of successfully delivering large-scale, enterprise technology projects with budgets greater than $20MM. Client collaboration experience and experience in simultaneously managing multiple projects and working with cross-functional teams. Experience using outsourced teams as well we jointly resourced teams across projects. Demonstrated strong negotiating, planning, team building, coaching, financial and risk management skills. A good understanding of emerging technologies. Must be able to lead efforts to assess the competitiveness of new technologies in relation to the overall goals and objectives of the University. Demonstrated excellent verbal and written communication skills and strong leadership ability, as well as innovation and creativity in delivering technology solutions. Experience in higher education and PMP or comparable professional certification are preferred. Knowledge of Higher Ed Student Registration, Billing and Financial Aid and supporting systems such as Banner are a plus. Experience in a matrix organization structure and leading business process improvement projects is desirable. Experience with complex COTS (i.e., ERP) solutions and developing custom software solutions as well as familiarity working in a program environment with multiple projects reporting to the program manager are desirable. ERP, Agile and Iterative experience is a must.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
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Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Jobs@Penn
    • Contacted by a Penn Recruiter
    • Referred by a Penn Employee
    • Referred by a friend or family member
    • Higher Education Recruitment Consortium (HERC)
    • Inside Higher Ed
    • Other Internet Advertisement
    • Linkedin
    • Twitter
    • Other Social Media Site
    • Professional Affiliation/Trade Website
    • Diversity Association/Publication Website
    • Heard about it at a conference or career fair
    • Apple One
    • Recruitment and/or staffing agency
  2. * What is your highest level of education completed?
    • Less than high school education
    • High School Diploma or GED
    • Vocational or Technical School
    • Associate's Degree or Two Year College
    • Bachelor's Degree
    • Master's Degree
    • PHD/MD/JD or equivalent doctoral degree
  3. * How many years of experience do you have related to this position?
    • 0 to 1 Year
    • 1 to 2 Years
    • 2 to 3 Years
    • 3 to 5 Years
    • 5 to 7 Years
    • 7 to 10 Years
    • Over 10 Years

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter